Social media is the perfect way to communicate with your customers. Unlike TV advertisements, promotion on social media channels allows involving customers in real-time discussions. It helps you build a strong community and raise brand awareness. However, it is not only your presence on social media platforms but tactics and ways you engage with the followers. The most effective ones are described in this post. 1. Create discussions Why do people go on social media? Not just to find more information about your company or business. They are looking for direct interaction with you as a company representative or with…
5 Tactics to Engage Customers on Social Media
